We had out-of-town guests over the weekend, and one recurring topic of conversation was how much we all like shopping at Costco.
For instance, when they mentioned they needed new luggage for an upcoming cruise, I suggested looking at Costco, because that’s where we’ve been buying luggage for years — great quality at half the price or less. They quickly agreed to check it out.
While I wasn’t getting a commission (and am not for anything I write here today), that was a classic example of word-of-mouth advertising. And it didn’t cost Costco a cent.
Then today I came upon this fascinating piece in The Huffington Post about “Ten Cult Brands So Popular They Don’t Need to Advertise.”
One of them is Costco.
According to Jillian Berman, who wrote the piece, Costco does use social media to reach… Continue reading
Possibly due in part to recent bad publicity about large ocean cruising vessels gone wrong, travel agents are seeing an upsurge in interest in small ship and river cruising, according to an internal American Express Travel survey released during a recent cruise industry conference in Vancouver.
The survey of 250 Amex agents showed that 38 percent of them ranked small ship cruises as their highest-demand voyages, followed by megaships at 31 percent and river cruises at 27 percent.
This dovetails with my own surveys of baby boomer travelers, who have often told me they would never consider taking a cruise — until I ask about small ship and river cruises. Then I often get this kind of reply: “Oh, those are different — I’d try them.”
Megaships carrying thousands of passengers — with their myriad on-board activities, entertainments,… Continue reading