When contributing writer Robert Waite told me he was heading from his Canadian home for a family camping vacation in New England, I asked him to consider doing a piece on his experience.
Normally (pre-COVID) crossing the U.S.-Canadian border by automobile has been a relatively simple procedure, albeit one that often required long waits at immigration due to the huge volumes of traffic.
But, as Bob reports, things have changed dramatically.
By Robert Waite
Champlain, NY – Unless you have dual citizenship, perform an essential service, or hold a current student visa, don’t expect to cross the world’s longest border any time soon.
Canada currently bars all non-essential travel to the United States until September 21 – and there is every expectation the ban will be extended at least another month.… Continue reading
Starwood Hotels and Resorts CEO Frits van Paasschen, regarded as a visionary in the industry, has a fascinating take on what travelers will soon expect from their chosen lodgings (as recounted in this piece by Greg Oates in Skift.com).
“Today,” he recently told the hotel group’s annual sales pow wow in New Orleans, “a hotel brand can’t stand apart just by having a comfortable, reliable, clean room…that expectation today, driven by technology, is personalization.”
Van Paasschen gives the examples of Amazon.com and Facebook, who not only seem to know everything about their customers and users, they do know what their customers and users are looking for and like. (After all, we give them the information, and they know how to mine the data.)
“So how long will it be,” he asks, “before all of us expect a hotel brand where we spend… Continue reading